Category Archives: Aptitude testing

What is the most marketable skill needed by future candidates?

Times they are certainly changing  and as an increasing number of our populations in developed economies are completing further education, only to become unemployed,  the cries from, and about, ” over/under-qualified ” candidates come  loudly from both sides of the hiring process.

This can cover:

  • too many/few  years of experience,
  • education levels above/below demanded level
  • too highly paid in current or previous job,  or simply unemployed

 Both candidates and hiring managers are frequently guilty of wasting each other’s time. Candidates often apply for jobs sometimes in desperation, often times without any insightful or strategic thought, when their qualifications far exceed or fail to meet the demands made on the profile.

On the other hand organisations over- egg their job profile omelette assigning ludicrous qualifications and experience requirements to even low-level jobs.

Madeleine a research scientist  told me “ I recently passed through a hiring process down to the final short list. I was eventually rejected on the grounds that I had a Masters and an MBA and would get bored with the job.  My qualifications are clear on my resume.  Although no process is ever a complete waste of time I actually took 3 afternoons off work to attend the interviews with the executive search company and then twice with the employer. If every company did this job seekers would be trouble with their current employers”      

Alternatively, the concerns hiring managers have about placing candidates that are too highly qualified are in many instances valid. There could be repercussions for the team, the person could be onboarded and then leave because they lose interest or become disruptive or demotivated for the same reason

So with workplaces and technology changing at such a rapid pace and job functions disappearing or being re-engineered faster than we realise,  it is going to make the identification of the right calibre candidate hard to assess as transferable skills, training potential and cultural fit becoming increasingly important. By the same token it will also become increasingly challenging for candidates to know when they could the right fit for a particular job and  if they should submit an application.

In that case it will therefore be more helpful  for both parties to focus on requirements and qualities needed in the future:

  • Getting beyond job titles and focus on  skills and  achievements
  • Examine team playing abilities and leadership experience
  • Look at personality, enthusiasm, learning styles and flexibility

If we are currently preparing for jobs that don’t exist yet then provided that basic skills are in place,  the most valuable and marketable skill candidates can have and need, will surely be the pace at which they can learn and adapt.

What do you think?

Will there be an end to copy/paste selection?

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Making the cut. How to ace a behavioural interview

Behavioural interviews have always been popular with major international organisations for carrying out in-depth selection processes. Recently however, interest in them seems to have peaked after being popularised by the TV show, The Apprentice just screened in the U.K. The reason I don’t write about this programme is because when I do watch it, for the most part I sit cringing, but also worrying that any potential candidates will take it seriously. Be under no illusion, this is a globally franchised game show where the real heroes are probably the film editors who reduce 100s of hours of material to a dozen hours of slick TV for our entertainment.

In it we have seen candidates lying or being facetious on their application forms, lacking basic knowledge of the company they are interviewing for, having very little idea what their transferable skills are and what they can indeed offer. It’s a miracle that anyone get’s hired at all, which is perhaps why there are rumours of 2 endings being filmed.

Philosophy
Behavioural-based interviewing is promoted as providing a more objective set of facts on which to base hiring decisions, rather than other interviewing methods. Underlying the philosophy is the idea that the most accurate predictor of future added value is either past performance in similar situations , or observable performance in something new. Competence in these circumstances is supposed to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is said to be only 10 percent predictive. So whereas candidates are unlikely to be chasing around global capitals looking for random items to purchase, or running London visitor tours, organisations are becoming increasingly creative in introducing more challenging situations for potential candidates, than the standard interview process.

Assessment Battery
Behavioural interviews can be part of a battery of candidate assessment tools which will also include: personality and aptitude testing, individual assignment ( e.g. making a presentation, analysing a problem, formulating a solution) group assignments and/or group interviews.

One-on-one interview
Some career columnists maintain that behavioural interviews are difficult to prepare for. In part this can be true – especially in any group task where all candidates are being assessed and you won’t know the other team members. However, if you’ve done your discovery work thoroughly, you will know the challenges in your life/career, what you have done to achieve them, the results and the skills required to achieve those results. These will be articulated in your mission statement of your CV and in your elevator soundbites. So not a problem. You will have an arsenal of experiences you can call upon to illustrate as required.

What any organisation is looking for is how you deal with situations, even those with some sort of negative outcome can have value. If you have never dealt with the problem thrown at you, don’t be afraid to say so. Perhaps you have seen someone else in action in the same or similar position (a boss, colleague, family member). Describe what you observed or even describe an experience of your own which required parallel skills. Even take an educated guess.

The behavioral interviewer will delve into specific aspects of your response and probe for greater detail “What were you thinking at that point?” or ” Tell me more ..” or “Lead me through ..” Let’s go back to” if you haven’t done your CARS work properly, or you are a shadow of your own resumé, this is where you risk coming unstuck.

Aptitude/Personality testing.
Increasingly these are sent out by employers and taken on-line and there are always possibilities to have practise runs. There are any number of propriety brands on the market which are used by the major organisations. Many even have their own in-house assessment and testing facilities.

Individual Assignment
Sometimes candidates are asked to come to an interview prepared to deliver a presentation or a project. In other circumstances they will be handed one on arrival and given time to prepare. It could be a sales or marketing pitch, a negotiation or conflict situation, a managerial issue or a business strategy. This will also involve digging deep into your C.A.R.S work and previous experience.

Group Exercise
These are team based exercises and evaluation is made on the basis of the different input of individual team members in exactly the same way as employees collaborate in the workplace. They are constructed/designed to make individual assessment in areas such as decision-making, confidence, strategic analysis or time management . They also illustrate how all group members act within a team environment : who emerges as a leader, who is the strategic thinker, who is the compiler, communication styles and how is conflict handled. Organisations look for skill set and personality diversity, so there is no right or wrong way of doing this. This can be anything from an office based theoretical project ( ” your plane has crashed in the Amazon rain forest, what items would you look for in the wreckage and why?”, to something practical such as building a fence or constructing a Lego project.

Group Interview / Assessment
I am hearing more and more about this particularly at entry-level, where significant numbers of candidates are interviewed simultaneously, as many as 12 -15 at a time where they are asked to deliver their elevator pitch in front of the group , as well as company assessors. In one case it was to camera (it wasn’t a media opening) and in another there was also peer evaluation, almost in the Apprentice way. This was possibly to save organisational time and to test the candidates under pressure. The candidate feedback I received was that it was a challenging experience, with most feeling they didn’t acquit themselves well mainly because of nerves.The organisation which asked not to be named said ” It was a cost and time effective way of identifying the best candidates. We screened 80 candidates in 2 days resulting in a shortlist of 6, who went on to in-depth, one to one interviews. We are delighted with the process“.

It’s perhaps not surprising that the ultimate winner of the 2010 UK Apprentice Stella English at 31, had previous interview experience. Practise makes perfect.

So will you be hired or end up on the cutting room floor?